What our Customers Say
(Please use "contact us" for general enquiries)
Leave your feedback with Odeon Furniture
clare, bexley
"Our Douglas sofas arrived today and are fabulous. Great quality and unbeatable prices. Would recommend to anybody not sure of buying online. Thankyou. "
Sue Stevens
"We bought 2 Albany sofas 10 years ago and they are still going strong and showing no signs of wear and tear. We moved to France 4 years ago and I am now looking for new covers for them!I would recommend Odeon furniture without hesitation! Your 'sofa for life' logo is certainly true for us!"
Miss Lucas
"I must have had my sofa 10 years now and i have loved the shape and design everyday. I am desperatly trying to find another as odeon do not make the DENVER 4 Seater anymore.I highly recommened them as i continue to enjoy my sofa today."
Mrs Ward Wigan
"My suite(Manhatten) was delivered to-day. I got 2 2seaters for conservatory and I am so so pleased with the quality and acutate delivery.I would definatley recomend this company"
anne cooke
"Fantastic service again!Great value for money.And huge patience and professionalism from dispatch,especially Rachael,when my original couriers failed to show.Thank you all so much.I can't recommend you highly enough."
The Lucketts
"We bought a 2 seater Manhattan sofa about 6 years ago because it was so inexpensive. We had no idea that it would still be fabulous years later and in much better shape than the more expensive and less comfortable one we bought from Marks and Spencer at the same time!"
Mrs Ashley, Dorset
"I bought a 3 seater Blenheim sofa and am absolutely delighted with it. It's really really comfy, very stylish, and able to sleep our 6'3" son without bending his knees! We couldn't be more pleased. Excellent service, helpful delivery men and very reasonably priced for a lovely big comfy sofa. All our friends and family have commented on how good it looks, how big it is and how comfy it is. Thank you! "
Pippa and Alasdair Swan
"We inherited Odeon sofas when we bought a house and really like them. We have just ordered replacement covers which have arrived absolutely on time. Not opened yet but they look great at the sneaky peak! Great service and great quality at a great price. We will be back shortly for more furniture! Thank you!"
L Curzon
"Way back in 1999 I saw an advert for your furniture and was impressed by the prices. So much so that, as young buyers of our first home (and on a teeny budget) we studied the catalogue and drove from Rugby to South Wales to the showroom. We wondered what 'the catch' was. But there wasn't one. You were way cheaper than other companies, with helpful service, and we duly took delivery of a sofa and sofabed a couple of weeks later (the 'washington, as I remember!). The quality was great, and a couple of years later we ordered new covers from you too, so we could swap colourshemes. Well, eleven years on your sofas have withstood two house-moves (we had to take bits off each sofa to get them out of the doors, then put them back on), two babies and toddlers (playing 'dens' with the cushions) and the covers have been washed numerous times. And they are still going strong! I've been looking at your sofa's again because it's time for a change, but wanted to just let you know that the memories have come flooding back. Way back in 1999, when those sofas arrived we danced round in excitement like it was like Christmas! Glad to see you're still going strong."
Mrs J Lightfoot Cheshire
"We are highly delighted with our recent purchase of the Blenheim sofas.Buying from a website can be daunting when looking for furniture without seeing it in a showroom.We were not disappointed they were comfortable and stylish reasonable priced.A fast turn round from ordering to delivery which was 4wks.Customer service and delivery were excellent no hesitation in recommending your company."
e&jr
"I just wanted to inform you how pleased we have been with the service that we have received from your company since embarking on the purchase of a manhattan 3 seater sofa (cream). From initial phone conversations right through to the delivery, we have been very pleased with the courteous and clear service recieved from your staff. People rang when they said they would, and the whole mail order process went without hitch, which is a rarity in our experience. I would certainly recommend your company to our friends and family, once again, many thanks for odeon's all-round excellent customer service."
Mrs E. S. Holdcroft Staffs
"I recently took delivery of a three piece suite and consequently decided to cancel. The furniture was of good quality and excellent value for money but unfortunately not right for our sitting room. I would like to thank you for the no-nonsense, and quibble free way that you arranged collection and provided a full refund. I would have no hesitation in recommending the Odeon Furniture Company"
Miss A Miller, Bridgwater, Somerset
"I am writing to thank you for the wonderfully contientious and very helpful, friendly service that i have received when dealing with your aftersales care representatives at Odeon. I had bought a 3 seater sofa last summer and recently purchased an armchair to match from you and have been totally satisfied with both items. Thank you all for ecxcellent standrard of service shown to me. Ally Miller"
S Harrison Wigan
"Thank you, we thought the sofas were well made and very reasonably priced and the service from your department was second to none."
Stuart Barry
"Thank you for all your help in changing the chair for a two seated sofa, a very high level of customer service and will certainly recommend your products to others. Stuart Barry"
M Ramsey, Colchester
"My husband and I would like you to know that we are thoroughly impressed with the service you have afforded us following the purchase of our sofa and chair. We cannot help but feel that we would almost certainly not have received the same treatment from some of the furniture retailers that are seen daily on the TV and in double page spreads in the newspapres. Because of this I was prompted to visit your website and leave our comments for other visitors to your site to see. Once again Thank you very much for the service you have provided."
Eve Smith
"I recently purchased a Carolina sofa and i am very pleased with it. I would like to say that it has been a pleasure to do business with your company. Everyone i dealt with was friendly, polite and helpful. At every stage I was kept well informed. I have sung your praises to all my friends and will recommend your company to anyone is looking for chairs or sofas"
Mr & Mrs Forrai-Cater
"We would like to thank you all very much for the excellent service from your company and a special thanks to the delivery drivers who had a very pleasant and helpful manner when completing the delivery to our second floor flat."
